A purpose-built platform for fine dining — covering every moment of service, every member of your team, and every aspect of running your restaurant.
Designed specifically around tasting menu services. Front-of-house staff see à la carte and tasting menus side by side. Assign tasting courses to the entire table in a single tap, or customise seat-by-seat for dietary overrides. Course pricing is distributed proportionally across courses automatically. Enforces unique course sequence numbering, integrates wine pairings directly for the sommelier's station, and features live toggle switches to activate or deactivate courses mid-service based on kitchen availability.
Run tasting services without POS workarounds — price splits, seat assignments, and sommelier pacing are handled natively.
Design your dining room on a visual 2D canvas with zoom/pan support. Place tables, choose shapes (square, round, rectangle, oval), and define walkway clearance zones. Activate Design Mode (Manager+) to draw walls, drag to reposition, and bulk-configure using tools like Shift+Click multi-select, Ctrl+C/V copy, and Ctrl+D duplicate. Tables, walls, and elements snap to a quarter-metre grid, with endpoint wall dragging and 15° shift-snapping. The live dashboard tracks a 10-state table lifecycle, with delay badges visible only to management.
Your floor plan looks and works exactly like your dining room — with advanced drawing tools and live management status alerts.
A real-time ticket board with station filtering — Grill, Sauté, Pastry, Garde Manger, Fish, and Bar. Chefs see food stations only; Sommeliers see Bar only. Each ticket shows a live elapsed timer that turns red at 20 minutes, and tickets are sorted oldest-first so the longest-waiting course never gets buried. Allergy items are immediately visible — highlighted with a tinted card border, background, and warning icon so kitchen staff can never miss them. When a course is marked Ready, the assigned server is instantly notified by Web Push — even with their phone screen locked, so food never sits at the pass waiting to be collected.
Every station sees only what's relevant — fewer errors, faster execution, and a kitchen where allergen safety is built into every single ticket.
Fire, hold, mark ready, and serve each course with one tap. A 5-second quick-undo toast appears after every action so staff can correct mistakes instantly — no navigation required. Full undo support for Unacknowledge, Unready, and Unserved, each role-gated for accountability.
Every dish arrives at the perfect moment — and when something needs correcting, it's fixed before the guest ever notices.
Date-based reservations with double-booking prevention and capacity validation. Guest CRM autocomplete links bookings to existing guest profiles, building reservation history over time. A public-facing booking wizard lets guests self-book 24/7 — time slots show Available, Limited, or Full in real time. Configure a weekly booking schedule per site, with independent shifts (e.g. lunch 12:00–14:30 and dinner 18:00–22:00). Collect deposits at booking via Stripe, configurable per weekday (Friday and Saturday only, for example), with automatic refund or forfeit logic and confirmation emails sent automatically.
Fill your restaurant around the clock — guests book and pay themselves while your team focuses entirely on the guests already in the room.
Try the live booking pageGuest profiles store dietary preferences, allergy notes, and contact channels including WeChat and WhatsApp. Every booking, dine-in visit, and takeaway order is automatically linked to the guest profile, building a complete picture of each guest over time. When guest names are missing from old bookings, the system backfills them automatically without overwriting existing data. A configurable loyalty programme rewards returning guests across four tiers — Regular, Connoisseur, and Luminary — recalculated nightly based on visit frequency and spend. Pre-arrival reminders, post-visit feedback requests, and self-service cancellation all run automatically. A printable allergen compliance report supports Natasha's Law and FIR 2021.
Your guest relationships don't end when they leave the table — every return visit feels personal, and loyal guests are recognised before they even sit down.
Split bills three ways — by seat (proportional), evenly, or custom amounts. Each split is paid independently so guests can mix card, cash, and comp. Link your own Stripe merchant account via Settings using an OAuth flow — all card revenue (Terminal, deposits, online takeaway) routes directly to you. Tables HQ charges 0% platform transaction markups and takes no application fees. Stripe Terminal handles card-present payments, and a built-in recovery prompt handles page reloads mid-payment so no charge is ever orphaned.
Guests settle exactly the way they want — quickly and without friction — while all payment revenue routes directly to your merchant account with 0% platform markups.
Revenue summary, discretionary service charge breakdowns, voids & manager discounts (including refunds issued), covers & average spend per cover, daily breakdown, day-of-week pattern, hourly service window, top-10 menu items, revenue by category, reservation metrics, menu mix, and per-server performance (Owner & Admin only). Period-over-period comparison with ↑/↓ delta indicators. Export everything as a single CSV for Excel or your accountant. Multi-site operators can view reports per venue or roll up across all sites in one view.
Stop guessing, start deciding — know exactly which dishes drive revenue, which hours fill your room, and how every server on your team is performing.
A separate ordering channel for pickup and delivery alongside your dine-in floor. Guests self-order via a public wizard — browse menu, enter details, pay via Stripe — with no commission taken. Staff manage a live board with delivery status tracking and driver assignment. All takeaway tickets auto-fire to the KDS with a distinct badge and order reference. Delivery radius validation via UK postcode. Configurable delivery fee and service charge rates apply separately.
Commission-free online ordering keeps your full margin — no third-party delivery marketplace taking 25–35% of every order.
Try the live order pageTest mode — use card 4242 4242 4242 4242, any future expiry, any CVV.
Pre-arrival reminder emails (configurable N hours before), post-visit feedback requests (1–5 star rating, with option to prompt "Book your next visit" for high ratings), ICS calendar attachments on every confirmation, and automated waitlist notifications when a cancellation opens a slot. Guests can cancel or modify their own reservation via a secure link — the cancellation page shows deposit outcome (refund eligibility or forfeit warning) and handles Stripe refund automatically, while the modification page checks live availability.
Your guests feel looked after between visits — with automated reminders, waitlist notifications, and self-service booking modifications.
A public-facing menu page at `/public-menu/:siteSlug` lets potential guests browse your full menu — categories, items, sold-out badges, and tasting menu courses with wine pairings. Supports per-site item overrides (hidden, custom price, availability status, or custom name) so groups can tailor menus to individual locations. Updated in real time as you make menu changes in the admin panel.
Give guests a reason to book before they ever pick up the phone — your menu, your brand, your way.
View the live menu pageGuests scan a per-table QR code and order directly from their phone — no app download, no waiter required for order entry. Two configurable models suit different service styles: PayUpfront charges guests via Stripe before the kitchen fires, ideal for faster-paced services; OpenTab lets guests order in rounds and pay at the end, with a three-digit digital handshake gating each session so orders never land on the wrong table. Multiple ordering rounds append to the same running tab, and the invoice is generated by staff at checkout. A built-in QR Print Centre (Manager+) bulk-prints tent card or sticker templates for any selection of tables in a single print job — no design software required.
Your team stops transcribing orders and starts focusing entirely on hospitality — on a packed service, that difference is felt by every guest in the room.
Menus, tasting courses, and QR table ordering are fully translatable — no third-party translation service, no developer, no additional cost. Add translations for any language directly in the admin UI and they appear instantly across the public menu page, the dine-in QR ordering flow, and the Kitchen Display System. Guests switch language in one tap using an in-header Globe selector synced with LocalStorage and URL state; their choice is remembered. Kitchen staff can view ticket item names in their own preferred language, reducing errors on international menus. Particularly valuable for London, Dubai, and Singapore venues where guests frequently dine in Arabic, Mandarin, Japanese, or French.
Every guest reads your menu in their own language — and your kitchen reads every ticket in theirs. No agency, no developer, no ongoing cost.
Run multiple venues from a single account with no juggling between systems. Staff log in once and switch sites from the header — each site switch issues a fresh, scoped token automatically. Every venue has its own booking schedule, menu pricing and availability overrides, floor plan, deposit rules, and shared device settings configured independently. Cross-site financial reporting lets Owners and Admins roll up revenue, covers, and performance across all venues in one view, or drill into a single site. Guest profiles and loyalty tiers are shared across venues — a returning guest is recognised whether they visit your city-centre flagship or your countryside retreat.
Manage every venue with the same rigour as your first — complete independence per site, with full group-wide visibility when you need it.
Tables HQ runs in any modern browser — no proprietary terminals, no expensive hardware contracts. Use what your team already has, or pick the right device for each role.
Host stand, Manager oversight, and Owner reporting. The full-screen view gives managers complete visibility of the floor, financials, and service at a glance. Pair with an optional RFID reader for FOB + PIN two-factor login at fixed management stations.
Kitchen Display System and Bar — mounted on a stand, a large iPad gives chefs and sommeliers a clear, real-time ticket board for their station without clutter. Enable Shared Device Mode so multiple staff log in with a quick PIN tap — no shared passwords, auto-locks when idle.
Servers on the floor — lightweight and pocket-friendly, a phone or mini tablet lets servers place orders, pace courses, and present bills without leaving the guest's side.
The only dedicated hardware you'll need is a Stripe Terminal reader for card-present payments — a compact, widely-used card reader available directly from Stripe. No proprietary payment terminals, no long hardware contracts. An Epson thermal receipt printer is recommended for a seamless guest experience. Hardware costs are not included in the subscription.
Every Tables HQ plan includes the same robust security stack — no add-ons, no compliance bolt-ons. Your guest data, financial records, and staff access are protected from the moment you go live.
Every staff member logs in with a second verification step via any Authenticator app — Google, Microsoft, or similar. Quick QR code setup with recovery codes included.
Every action is role-gated server-side — not just in the UI. Staff can only see and do exactly what their role permits, enforced on every API call.
Every invoice action — payment, discount, void, refund, split — is logged with staff attribution and a timestamp. Searchable by date, table, staff member, and action type.
Audit log and guest data retention periods are fully configurable tenant-wide (default 180 days, minimum 1 day), giving owners complete control over compliance and data lifecycles.
Staff reset their own passwords via a time-limited secure email link — no admin involvement required. Reduces risk of shared passwords and admin bottlenecks.
If a page reloads mid-payment, the Stripe PaymentIntent is recovered automatically. No guest is ever charged twice and no payment is ever lost.
Settled records are automatically archived after a tenant-configurable period (default 90 days). Financial reports include archived data transparently — nothing is ever lost, just organised.
Nightly scrubbing moves settled data to archive tables and overwrites aged guest names, emails, and phone numbers with `[Redacted]` beyond your configured threshold. On-demand purge triggers are available to Admins.
The public booking page is rate-limited to 10 requests per minute per IP, protecting your reservation system from bots and automated abuse.
PIN login for shared iPads is rate-limited to 5 attempts per 15 minutes, with configurable inactivity auto-lock timeouts (server-authoritative). Elevated roles (Manager, Owner, Admin) are excluded from the PIN tile grid for security.
On terminals fitted with an optional RFID reader, staff tap their fob (possession) and enter their PIN (knowledge) — treated as MFA-equivalent, allowing managers and owners to authenticate securely without personal devices.
JWT tokens carry scoped site permissions. Switching venues re-issues a fresh, cryptographically signed token automatically without requiring staff to re-authenticate.
"As a restaurant owner, you need complete confidence that your financial records, guest data, and staff activity are fully protected. Tables HQ gives you the audit trail and access controls to hold your team accountable — and the peace of mind to focus on running your restaurant."
Built for owners who care about accountabilityMost restaurant software is built for high-volume casual dining and retrofitted for fine dining. Tables HQ is purpose-built from the ground up for the precision and complexity that fine dining demands.
| Tables HQ | Standard Restaurant POS | |
|---|---|---|
| Fine Dining Operations | ||
| 10-state table lifecycle (Available → Cleaning) Every table has a precise status at all times — so your team always knows what's happening on the floor without asking. |
— | |
| Course pacing — fire, hold, ready, served | — | |
| Kitchen display with station-role filtering | Basic KDS only | |
| Delay alerts visible to management only | — | |
| Move, Merge & Split tables mid-service | Move only | |
| Tasting menus with per-course wine pairings | — | |
| Split bill by seat, evenly, or custom amounts | Even split only | |
| Quick-undo after every course action Fired a course too early? A 5-second toast lets staff reverse the action before the kitchen reacts — no awkward corrections mid-service. |
— | |
| Guest CRM with allergen & dietary tracking | Paid add-on | |
| 12-section financial reports & CSV export | Basic reporting | |
| Per-server performance reporting | — | |
| Security & Trust | ||
| Two-factor authentication (2FA) for all staff | — | |
| 8 distinct role-based access levels | 2–3 roles typical | |
| Role-gated access enforced on every action Permissions are enforced at the server level — not just hidden in the UI. A server cannot access manager functions even if they know the URL. |
UI-level only | |
| Full audit log with tenant-configurable retention (default 180 days, min 1 day) | — | |
| Self-service password reset via secure email link | Admin reset only | |
| Rate-limited public booking (anti-abuse) Your online booking page is protected from bots flooding your reservation system with fake bookings. |
— | |
| Stripe payment recovery on interrupted transactions If a device loses connection mid-payment, the transaction is recovered automatically. No guest is charged twice and no payment is lost. |
— | |
| Nightly data archiving with tenant-configurable retention | — | |
Comparison reflects commonly available features in standard restaurant POS systems. Features and pricing vary by provider.